In theory I agree with you completely - but our customers don't have any
problem with it. In particular, you only have to look for the few moments
after you complete a purchase online and are EXPECTING an email - no
different than going to the post office to pick up a package rather than
waiting for it to be delivered.
this is atrocious human factors. The whole point behind an antispam
system is so that you don't have to look at the stuff.
Understood - and the solution here would be to automate it, which of course
requires some cooperation between all vendors.
again, human factors nightmare. My mother-in-law (74-year-old lovely
person) wouldn't be able to cope. To give you a feel for her level of
skill, she uses an I-opener Web terminal and is quite comfortable sending
e-mail and browsing the Web. She's even getting comfortable google. In
contrast she doesn't know how to operate a VCR and is suspicious of remote
controls. Telling her she needs to add a special field and have that
field found by antispam filter whenever she orders something online? Not
bloody likely.
I agree with this too - I'm convinced that this is the long term solution.
A stamp model simplifies the entire process because it is done without
requiring any human interaction.
--- eric
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