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Re: [Asrg] Position paper, in zipped HTML

2003-03-16 22:58:44
Chuq Von Rospach wrote:

On Sunday, March 16, 2003, at 07:48  PM, Chris Lewis wrote:

Much simpler than that. "opt-out", whether global or otherwise, is clearly only intended for unsolicited email. Why would opting out of unsolicited email affect that which you have solicited?


You'd be amazed at the number of people who sign up for something, then complain about the spam when they get their first copy. Or forget that they agreed to accept postings when they (a) went to a web site, (b) registered a product, (c) name your favorite.

I'm quite well aware of that. All the more reason that a generic "opt-out" strategy explicitly exclude solicited material - otherwise, users are faced with the unenviable position of having to either get bombarded with _everything_ _anyone_ wants to send them, or get nothing whatsoever, solicited or not.

If we're going to go the route of legitimizing _any_ unsolicited email and at the same time, letting anyone do anything about spam, we have to provide means of differentiating between solicited and unsolicited in the opt-out strategy.

And these aren't deceptive forms like some sites. some are "not subscribed unless they get selected" -- and I've still spent time with people who acknowledge going through the forms and still say things are unsolicited. (shrug). and people forget what they did, too.

Unsolicited is a lot less well-defined than I'd like, unfortunately... I wish it was.

The solution is simple (at least conceptually) - mailers of solicited material have to keep good records.

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