Re: [ietf-smtp] [Shutup] Proposed Charter for the "SMTP Headers Unhealth

Friday, Dec 11, 2015 9:30 AM Martijn Grooten wrote:
> I think a good ISP should show its customers which IP addresses were
> used to log into the mail server. Doing so by adding them to the
> Received header sounds like an unnecessarily complicated and noisy
> way of doing that.
I think this is right.   A lot of what I am seeing here as examples are 
situations where someone with some technical know-how and a bunch of leaked 
info is able to give an end-user help that they otherwise would have not been 
able to get without the help of their service provider, with the result that 
the end-user continues to use the service provider that has utterly failed them.

What should actually happen here is that the end-user should say "huh, my 
service provider isn't helping me, I should switch to someone who provides 
better service."   By making it possible for Marlin B. Rando to diagnose their 
problem (at the expense of _everybody's_ privacy), you are not really helping 
them.   You are short-circuiting a feedback channel that would, if you didn't 
short-circuit it, actually do a better job of correcting the problem.


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