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Re: [ietf-smtp] [Shutup] Proposed Charter for the "SMTP Headers Unhealthy To User Privacy" WG (fwd)

2015-12-11 11:33:51
On 11/12/2015 17:01, Ted Lemon wrote:
Friday, Dec 11, 2015 10:43 AM Peter Bowyer wrote:
But that's not what I was saying. Trying to get a *customer* to change
provider doesn't work. We suggest it all the time - there are many BIG,
crap, providers in the UK, and most people use them, even though they are
obviously crap. The users won't change, however much you tell them to. I
think I could count on one hand the number of our customers who have changed
from a rubbish provider to a good one in the past 10 years. I've lost count
of the number who have gone the other way, against our recommendation,
because the new provider is 'cheaper', or it's who the MD uses at home or
ISP != Mail Service Provider.   So this isn't really a response to what I said. 
  Most people I correspond with use gmail, which works very well--that's why 
most people use it.
OK, so we're designing a system which only takes gmail into account? Sounds sensible...

I'm fairly sure that 'most' people do not use gmail. They have 900 million "users", which is a lot, but given that many of those users will have multiple accounts, and will have accounts outside of gmail as well, saying that most people use gmail is a big assumption. Personally, I have 4 gmail accounts - they are all just used for testing, not for real life use, because it's not reliable enough for that for us.

For most people whom we encounter, their mail service is provided by their ISP, so while ISP != MSP, most ISPs are also MSPs. So, discussion about mail standards doesn't just include gmail (and Yahoo and Microsoft), but thousands of big and small ISPs.

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