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Re: [ietf-smtp] [Shutup] Proposed Charter for the "SMTP Headers Unhealthy To User Privacy" WG (fwd)

2015-12-11 08:40:58
On 11/12/2015 14:38, Ted Lemon wrote:
Friday, Dec 11, 2015 9:30 AM Martijn Grooten wrote:
I think a good ISP should show its customers which IP addresses were
used to log into the mail server. Doing so by adding them to the
Received header sounds like an unnecessarily complicated and noisy
way of doing that.
I think this is right.   A lot of what I am seeing here as examples are 
situations where someone with some technical know-how and a bunch of leaked 
info is able to give an end-user help that they otherwise would have not been 
able to get without the help of their service provider, with the result that 
the end-user continues to use the service provider that has utterly failed them.

What should actually happen here is that the end-user should say "huh, my service 
provider isn't helping me, I should switch to someone who provides better service."  
 By making it possible for Marlin B. Rando to diagnose their problem (at the expense of 
_everybody's_ privacy), you are not really helping them.   You are short-circuiting a 
feedback channel that would, if you didn't short-circuit it, actually do a better job of 
correcting the problem.

Unfortunately, the rest of us live in the real world...

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