Hello
Regarding the auto-response, I was very aware of the issue, which is why when I signed up for the list, I requested a daily batch
I tried an auto-responder for a few months and it caused way more
complaints from people than compliments. Actually I don't think I ever
received a compliment regarding an auto-responder. I recommend you
disable it altogether.
We have root access on RackSpace:
We are moving back to Pair.com (was Pair customers since 1996), because they
simply offer a better service overall.
I haven't tried Pair, but usually pull their mirrors for stuff like
cpan. They seem to have a reliable network.
However, I do run three servers on Rackspace, and don't have any
complaints. One thing about Rackspace is that in addition to US based
servers they also have Non-US based servers which makes sense in certain
situations.
Best Regards
Waitman Gobble